/* prevent angularjs flicker */
[ng\:cloak], [ng-cloak], .ng-cloak {
    display: none !important;
}

a.header-home-link {
    float: right;
    font-size: small;
    margin-top: 5%;
}

.tab-pane {
    background: #fff;
    padding-top: 10px;
    padding-bottom: 10px;
    border: 1px solid #ddd;
    margin-top: -1px;
}

.workflow-controller {
    margin-top: 10px;
}

.workflow-controller .logout {
    float:left;
    font-size: 0.9em;
    cursor: pointer;
}

.workflow-controller .logout span {
    text-decoration:underline
}

.workflow-controller .name {
    margin-top: 15px;
}

.workflow-controller .panel .panel-body #worker-status span.label {
    font-size: 1.5rem;
    vertical-align: middle;
}

.workflow-controller .panel .panel-body #worker-status .btn-group select.form-control {
    text-align-last: center;
}

.workflow-controller .reservations {
    float: left;
    width: 505px;
    margin-top: 10px;
}

.workflow-controller .reservations .agent-reservation {
    border: 1px solid transparent;
    border-radius: 4px;
    border-color: rgb(221, 221, 221);
    box-shadow: none;
}

.workflow-controller .reservations .agent-reservation table {
    width: 100%;
    font-size: 1.2em;
}

.workflow-controller .reservations .agent-reservation .accept-panel {
    width: 80px;
    text-align: right;
}

.workflow-controller .reservations .agent-reservation .accept-panel button {
    -moz-box-shadow: inset 0px 1px 0px 0px #ffffff;
    -webkit-box-shadow: inset 0px 1px 0px 0px #ffffff;
    box-shadow: inset 0px 1px 0px 0px #ffffff;
    background: -webkit-gradient(linear, left top, left bottom, color-stop(0.05, #ffffff), color-stop(1, #f6f6f6));
    background: -moz-linear-gradient(top, #ffffff 5%, #f6f6f6 100%);
    background: -webkit-linear-gradient(top, #ffffff 5%, #f6f6f6 100%);
    background: -o-linear-gradient(top, #ffffff 5%, #f6f6f6 100%);
    background: -ms-linear-gradient(top, #ffffff 5%, #f6f6f6 100%);
    background: linear-gradient(to bottom, #ffffff 5%, #f6f6f6 100%);
    filter: progid:DXImageTransform.Microsoft.gradient(startColorstr='#ffffff', endColorstr='#f6f6f6', GradientType=0);
    background-color: #ffffff;
    -moz-border-radius: 4px;
    -webkit-border-radius: 4px;
    border-radius: 4px;
    border: 1px solid #dcdcdc;
    display: inline-block;
    cursor: pointer;
    color: #666666;
    font-size: 15px;
    font-weight: bold;
    height: 34px;
    padding-left: 12px;
    padding-right: 12px;
    text-decoration: none;
    text-shadow: 0px 1px 0px #ffffff;
}

.workflow-controller .reservations .agent-reservation .accept-panel button:hover {
    background: -webkit-gradient(linear, left top, left bottom, color-stop(0.05, #f6f6f6), color-stop(1, #ffffff));
    background: -moz-linear-gradient(top, #f6f6f6 5%, #ffffff 100%);
    background: -webkit-linear-gradient(top, #f6f6f6 5%, #ffffff 100%);
    background: -o-linear-gradient(top, #f6f6f6 5%, #ffffff 100%);
    background: -ms-linear-gradient(top, #f6f6f6 5%, #ffffff 100%);
    background: linear-gradient(to bottom, #f6f6f6 5%, #ffffff 100%);
    filter: progid:DXImageTransform.Microsoft.gradient(startColorstr='#f6f6f6', endColorstr='#ffffff', GradientType=0);
    background-color: #f6f6f6;
}

.workflow-controller .reservations .agent-reservation .timer {
    font-size: 0.8em
}

.workflow-controller .reservations .agent-reservation .title {
    font-weight: bold;
}

.workflow-controller .reservations .agent-waiting {
    border: 1px solid transparent;
    border-radius: 4px;
    border-color: rgb(221, 221, 221);
    box-shadow: none;
}

.workflow-controller .reservations .agent-waiting .panel-title {
    text-align: center;
    font-size: 1.4em;
    color: #787878;
}

.workflow-controller .reservations .agent-task {
    border: 1px solid transparent;
    border-radius: 4px;
    border-color: rgb(221, 221, 221);
    box-shadow: none;
}

.workflow-controller .reservations .agent-task .description {
    font-size: 1.2em;
    font-weight: bold;
}

.workflow-controller .reservations .agent-task .panel-heading {
    overflow: auto;
}

.workflow-controller .reservations .agent-task button.complete-task {
    float: right;
}

.phone-controller {
    float: right;
    width: 280px;
}

.phone-controller .phone {
    margin-top: 10px;
    background-color: #f5f5f5;
    border: 1px solid transparent;
    border-radius: 4px;
    border-color: rgb(221, 221, 221);
    padding: 10px;
}

.phone-controller input {
    box-sizing: border-box;
    width: 100%;
    font-size: 1.8em;
    color: #333333;
    padding: 5px 15px 5px 15px;
    border: 0;
}

.phone-controller .phone-number {
    box-sizing: border-box;
    width: 100%;
    font-size: 1.8em;
    padding: 5px 15px 5px 15px;
    color: #333333;
    overflow: hidden;
}

.phone-controller .keypad {
    overflow: auto;
    padding: 10px 30px 10px 30px;
}

.phone-controller .keypad .digit {
    float: left;
    width: 60px;
    height: 60px;
    line-height: 60px;
    text-align: center;
    border: 1px solid #ddd;
    font-size: 1.6em;
    margin-left: 5px;
    margin-bottom: 5px;
    font-weight: bold;
    cursor: pointer;
    color: #787878;
    border-radius: 3px;
}

.phone-controller .digit:nth-child(3n +1) {
    margin-left: 5px
}

.phone-controller .digit:nth-child(1n + 10) {
    margin-bottom: 0
}

.phone-controller .digit:hover {
    background-color: #787878;
    color: white;
}

.phone-controller .call-control {
    text-align: center;
    padding-bottom: 10px;
}

.phone-controller .call-control button {
    background: none;
    color: inherit;
    border: none;
    padding: 0;
    font: inherit;
    cursor: pointer;
    display: inline-block;
    width: 50px;
    height: 50px;
    outline: inherit;
    background-position: center center;
    background-repeat: no-repeat;
}

.phone-controller .button-call {
    width: 100%;
    border-radius: 3px;
    border: 1px solid #07ca82;
    font-size: 1.6em;
    background-color:#07ca82;
    color: white;
}

.phone-controller .button-hangup {
    width: 100%;
    border-radius: 3px;
    border: 1px solid red;
    font-size: 1.6em;
    background-color: red;
    color: white;
}

.phone-controller .button-transfer {
    width: 100%;
    border-radius: 3px;
    border: 1px solid rgb(33, 150, 243);
    font-size: 1.2em;
    background-color: rgb(33, 150, 243);
    color: white;
}

.phone-controller .button-transfer-disabled {
    width: 100%;
    border-radius: 3px;
    border: 1px solid #d6d4d4;
    font-size: 1.2em;
    background-color: #d6d4d4;
    color: white;
}

.phone-controller .transfer-control {
    border: 1px solid #ddd;
    padding: 20px 15px 20px 15px;
    margin-bottom: 10px;
}

.phone-controller .transfer-control .load-indicator {
    width: 100%;
    text-align: center;
    margin-bottom: 15px;
}

.phone-controller .transfer-control .worker-list-empty {
    width: 100%;
    text-align: center;
    margin-bottom: 15px;
}

.phone-controller .transfer-control .worker-list {
    display: block;
    width: 100%;
    margin-bottom: 20px;
}

.phone-controller .status {
    font-size: 0.8em;
    color: #808080;
    padding-top: 8px;
    display: block
}

.phone-controller .devices > div {
    overflow: auto;
    margin-top: 5px;
    margin-bottom: 5px;
}

.phone-controller .devices-panel > div:first-child {
    overflow: auto;
    margin-top: 5px;
    margin-bottom: 5px
}

.phone-controller .devices-panel .button-toggle-device-panel {
    background-image: url(/images/icon-setup.svg);
    background-position: center center;
    background-repeat: no-repeat;
    display: block;
    float: right;
    width: 25px;
    height: 25px;
    background-size: contain;
    border: none;
    cursor: pointer;
    opacity: 0.6;
}

.phone-controller .devices-panel .audio-device-list {
    border-radius: 4px;
    border: 1px solid;
    border-color: rgb(221, 221, 221);
    padding: 10px;
}

.phone-controller .devices-panel .audio-device-list select {
    width: 100%;
    font-size: 16px;
}

/* support chat */
.typing-notification {
    color: #808080;
    height: 2em;
    font-size: 0.8em;
    line-height: 2em;
    padding-left: 10px;
}

.chat-controller .load-indicator {
    text-align: center;
    margin-top: 10px;
    margin-bottom: 20px;
}

.chat-controller .typing-notification {
    color: #808080;
    height: 2em;
    font-size: 0.8em;
    line-height: 2em;
}

.support-chat-form input[name="identity"] {
    width: 250px;
}

.support-chat-form .initiate > span {
    padding-right: 8px;
}

.chat-controller {
    border-top: 1px solid #ddd;
    padding-top: 10px;
}

.chat-canvas {
    height: 400px;
    margin: 0;
    overflow-y: scroll;
}

.chat-canvas .message-list {
    list-style: none;
    padding-left: 10px;
    margin-right: 10px;
}

.chat-canvas .message-list .message {
    list-style: none;
    overflow: auto;
    clear: both;
    padding: 0 8px 8px 8px;
}

.message > div {
    float: left;
}

.message .body {
    color: #fff;
    background-color: #00b0ff;
    font-size: 16px;
    position: relative;
    display: inline-block;
    clear: both;
    padding: 8px 14px 8px 14px;
    vertical-align: top;
    border-radius: 5px;
    z-index: 1;
}

.message .body .needle {
    position: absolute;
    top: 0;
    left: 0;
}

.message .body .needle:after {
    font-family: FontAwesome;
    color: #00b0ff;
    position: absolute;
    z-index: -1;
    top: 10px;
    left: 12px;
    display: block;
    width: 8px;
    height: 6px;
    content: '\f04d';
    -webkit-transform: rotate(29deg) skew(-35deg);
    transform: rotate(29deg) skew(-35deg);
}

.message .body p {
    margin: 0;
    font-size: 14px;
}

.message.me > div {
    float: right;
}

.message.me .body {
    color: #1a1a1a;
    background-color: #eceff1;
    -webkit-align-self: flex-end;
    -ms-flex-item-align: end;
    float: right;
}

.message.me .body .needle {
    position: absolute;
    top: 0;
    right: 0;
    left: auto;
}

.message.me .body .needle:after {
    color: #eceff1;
    right: -10px;
    left: auto;
}

.message .footer {
    overflow: auto;
    clear: both;
}

.message .footer .author {
    font-size: 0.9em;
    float: left;
    padding-right: 8px;
}

.message.me .footer .author {
    float: right;
    padding-left: 8px;
    padding-right: 0;
}

.message .footer .time {
    font-size: 0.9em;
}

.message .footer .time {
    float: right;
}

.message.me .footer .time {
    float: left;
}

.chat-message-form {
    padding-left: 10px;
}

.chat-message-form input {
    width: 100%;
}

.chat-message-form button {
    padding-left: 15px;
    padding-right: 15px;
    margin-top: 5px;
}

.message .chat-inline-number {
    color: white;
    cursor: pointer;
    text-decoration: underline;
}

.message.me .chat-inline-number {
    color: #1a1a1a;
}

/* task overview */
.task-list {
    width: 100%;
}

.task-list .label {
    font-size: 1em;
}

/* Twilio Video */
.video-support-form input[name="identity"] {
    width: 250px;
}

.video-support-form .initiate > span {
    padding-right: 8px;
}

.video-canvas {
    position: relative;
    width: 100%;
    padding-top: 75%;
}

.video-canvas > div {
    position: absolute;
    top: 0;
    left: 0;
    bottom: 0;
    right: 0;
    z-index: 100;
}

.video-canvas .button-toggle-video {
    background-color: rgba(0, 0, 0, 0.7);
    padding: 0px;
    cursor: pointer;
    height: 60px;
    width: 60px;
    border-radius: 30px;
    left: 50%;
    margin-left: -30px;
    background-repeat: no-repeat;
    background-size: 50%;
    bottom: 15px;
    background-position: center center;
    position: absolute;
}

.video-canvas .video-enabled {
    background-image: url(/images/icon_camera.svg);
}

.video-canvas .video-disabled {
    background-image: url(/images/icon_camera_off.svg);
}

.video-canvas .button-toggle-audio {
    background-color: rgba(0, 0, 0, 0.7);
    padding: 0px;
    cursor: pointer;
    height: 60px;
    width: 60px;
    border-radius: 30px;
    left: 50%;
    margin-left: 60px;
    background-repeat: no-repeat;
    background-size: 50%;
    bottom: 15px;
    background-position: center center;
    position: absolute;
}

.video-canvas .audio-enabled {
    background-image: url(/images/icon-microphone.svg);
}

.video-canvas .audio-disabled {
    background-image: url(/images/icon-microphone-off.svg);
}

.video-canvas .button-leave-room {
    background-color: rgba(0, 0, 0, 0.7);
    background-image: url(/images/icon_leave_room.svg);
    padding: 0px;
    cursor: pointer;
    height: 60px;
    width: 60px;
    border-radius: 30px;
    left: 50%;
    margin-left: -120px;
    background-repeat: no-repeat;
    background-size: 50%;
    bottom: 15px;
    background-position: center center;
    position: absolute;
}

.video-canvas .waiting-for-agent {
    position: absolute;
    z-index: -1;
    width: 100%;
    height: 100%;
}

.video-canvas .waiting-for-agent > div {
    position: absolute;
    top: 45%;
    text-align: center;
    width: 100%;
}

.video-canvas .waiting-for-agent > div i {
    font-size: 2.6em;
}

.video-canvas #remote-media {
    width: 100%;
    line-height: 0px;
    position: absolute;
    z-index: -1;
}

.video-canvas #remote-media video {
    width: 100%
}

.video-canvas #local-media {
    width: 33%;
    left: 0px;
    top: 0px;
    position: absolute;
    box-sizing: border-box;
}

.video-canvas #local-media video {
    -webkit-box-shadow: 3px 3px 5px -2px rgba(0, 0, 0, 0.39);
    -moz-box-shadow: 3px 3px 5px -2px rgba(0, 0, 0, 0.39);
    box-shadow: 3px 3px 5px -2px rgba(0, 0, 0, 0.39);
    object-fit: contain;
    width: 100%;
    height: 100%;
}

.agent-video-canvas {
    position: relative;
    width: 100%;
    background-color: #f5f5f5;
}

.agent-video-canvas > div {
    width: 100%;
    padding: 5px;
}

.agent-video-canvas video {
    object-fit: contain;
    width: 100%;
    height: 100%;
}

.agent-video-canvas video {
    object-fit: contain;
    width: 100%;
    height: 100%;
}

.agent-video-canvas .state-closed-panel {
    text-align: center;
    font-size: 1.4em;
    color: #787878
}

.ui-warning {
    background-color: #ff2c33 !important;
    color: white !important;
    line-height: 26px;
    vertical-align: middle;
    font-weight: 500;
    letter-spacing: .01em;
    font-size: 14px;
    align-items: center;
    text-align: center;
    box-sizing: border-box;
    margin-bottom: 5px !important;
    border-radius: 0 !important;
    padding: 5px;
}

.on-queue-toggle input[type=checkbox]{
	height: 0;
	width: 0;
	visibility: hidden;
}

.on-queue-toggle label {
	cursor: pointer;
	text-indent: -9999px;
	width: 40px;
	height: 22px;
	background: grey;
	display: inline-block;
	border-radius: 11px;
	position: relative;
}

.on-queue-toggle label:after {
	content: '';
	position: absolute;
	top: 2px;
	left: 2px;
	width: 18px;
	height: 18px;
	background: #fff;
	border-radius: 9px;
	transition: 0.3s;
}

.on-queue-toggle input:checked + label {
	background: #07ca82;
}

.on-queue-toggle input:checked + label:after {
	left: calc(100% - 2px);
	transform: translateX(-100%);
}

.on-queue-toggle label:active:after {
	width: 24px;
}

.label-success {
    background-color:#07ca82 !important
}